If you own a small business you how important it is to your profits and more importantly yo your customers to be connected to the 24/7. There is a common misconception that when your business closes it?s doors for the day, the day?s business is over. The truth is that, many times your work has just begun. Think about thirty years ago it was quite normal for a business to be unavailable to customers after business hours. Unfortunately in our constantly connected technological world, unless your business is highly exclusive and prized, it is not going to cut it to have limited or no after hours customer service. Consider how many people find ti frustrating to deal with automated services, now imagine if the only form of contact that you offered after business hours was an answering machine.
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