Your communications are the key to running a successful business. Whether you rely on quality server solutions or small business phone systems, being able to chat with your clients and business partners is the key to handling any issues, maintaining customer service, and proving yourself as a reputable business, regardless of your field. That being said, relying on outdated technologies, like land-line small business phone systems, can be delirious to your business. Making the switch to cloud solution providers offering cloud-based small business phone systems, however, can have hugely beneficial effects to help make your business a success, now and in the future.
What Are Cloud Business Phone Systems?
The “cloud,” as Microsoft points out, is simply the internet, but it specifically refers to specialized parts of the web used for certain functions. Netflix, one of the most popular cloud computing services in the country, is a cloud service that specializes in storing and streaming video files, for example. Likewise, cloud-based small business phone systems operate by using a specialized part of the internet to facilitate the data used for making a phone call over the internet.
What Are the Benefits of Using a Cloud Business Phone?
- Unified Communications
- Cost Savings
By migrating your small business phone systems to the cloud, as suggested by Franchising.com, you gain scalability that is only limited by your needs. Whereas before expanding your communications functionality to cover new branches, added employees, etc. was a matter of adding new onsite technology, most of which would take weeks or days to install, using the cloud means growing your communications payload in minutes. It’s like flipping a switch.
Unified communications, as defined by Tech Target, is the term used for combining communications, both those handled in real-time and in a more static manner, into one centralized location on an employee by employee basis. Consider, your current small business phone systems require each employee be tied to a specific phone and a separate but equally specific computer at all times. However, by using a cloud-based phone system, you unify all of your technologies in one place: on a single computer. Calls can be answered, voice-mail checked, and e-mail managed, all from the comfort of a single computer. This is especially useful for companies wanting to grow their telecommuting potential.
Undoubtedly, the biggest reason businesses choose to switch over to cloud-based phone systems is the savings potential. As About.com rightly points out, using an internet phone solution can immediately lower the amount you have to spend on communications. Most businesses see savings of 40% on their domestic phone calls, with over 90% savings when calling internationally!
As you can see, making the switch to cloud phone systems is a matter of improving your business. Why continue to rely on outdated, overpriced communications technology when you can benefit from all the cloud has to offer? Learn more at this link: Atlanta business phone system